Category Archives: Retirement Interest Only Mortgages

I absolutely recommend their approach and service

I am very happy with the service that I have received from Pembroke Financial Services on the transfer of my pension from a final salary scheme to a personal pension. I found that Frances was knowledgeable, thorough, and a very clear communicator eliminating jargon. The Pembroke process that was followed including support systems with risk and cash flow analysis allowed a rigorous fact based recommendation about what I needed to do. I absolutely recommend their approach and service.

Worth every penny. I will be back next time I need to change mortgage.

Very pleased with Pembroke, Paul in particular was incredibly helpful over a couple of in-person meetings and then numerous emails to select a mortgage and get the application completed. My previous experience of other brokers was not great, they were pushy and tried to sell me overpriced insurance on top. But Pembroke were not like that. I had many questions about various things (interest-only, retirement mortgages, risk etc) and Paul listened to what I was trying to achieve long-term and advised me on what’s feasible and what to avoid for now. He and Julie found us a good deal for our initial remortgage, navigating a bunch of issues with different lender’s requirements. I’m pleased I went with a broker, to guide me through this – worth every penny. I will be back next time I need to change mortgage.

Top-class customer service

I have been dealing with Paul Grennan and Julie Ward for a mortgage that has not been entirely straightforward. Frankly, I am so impressed by the service I have received, that I felt compelled to drop you a line. I have not been this impressed or this happy with customer service for a long time, and you should know that Paul and Julie are an asset to your business. It was not just the positive result I was happy with, but also the fact that I was called when a promise was made to call me, emailed when a promise was made to email me and kept informed at every single stage.  Paul and Julie are friendly and knowledgeable professionals. Top-class customer service has become a rarity in many service industries, so it’s good to know that I chose well, when I chose Pembroke.