Paul had a 16-year career with a large utility company, managing a variety of functions in the contact centres. In 2017, he took a career change and joined the Financial Service industry as Mortgage and Protection Advisor with Countrywide, before moving on to a local independent Mortgage Broker, Compass Mortgages.
Trust is gained by doing the right thing consistently.
– Don Connelly
He specialises in providing advice on residential, buy-to-lets and specialist lending. He provides Equity Release advice as well as recommending related insurance products such as personal protection (life cover, income protection and family protection).
Paul is passionate about providing an excellent service to his clients. He strongly believes in treating people the way that he would expect to be treated. Paul has a good eye for detail and keeps up to date with the ever-changing mortgage market with continuous training and professional development.
Outside of work, Paul enjoys watching football, playing cricket and keeping fit at the gym. He loves spending time with his wife, family and friends. He enjoys travelling, going on holiday and is a keen snowboarder.
- 2021 to Present: Pembroke Financial Services
- 2018 to 2021: Compass Mortgages
- 2017 to 2018: Countrywide Mortgage Services
- 2000 to 2017: EDF Energy
Top-class customer service
I have been dealing with Paul Grennan and Julie Ward for a mortgage that has not been entirely straightforward. Frankly, I am so impressed by the service I have received, that I felt compelled to drop you a line. I have not been this impressed or this happy with customer service for a long time, and you should know that Paul and Julie are an asset to your business. It was not just the positive result I was happy with, but also the fact that I was called when a promise was made to call me, emailed when a promise was made to email me and kept informed at every single stage. Paul and Julie are friendly and knowledgeable professionals. Top-class customer service has become a rarity in many service industries, so it’s good to know that I chose well, when I chose Pembroke.
Couldn’t recommend a better team
I can’t speak highly enough of Paul and the team at Pembroke FS on the level of service received following my new mortgage for my recent house move. Full communication throughout every milestone so I fully knew where I was at all times and even went above and beyond to deal with a major obstacle that threatened to derail the process and advise on the situation using his experience. Couldn’t recommend a better team and will 100% use their services in the future.
Fantastic experience with Paul and Julie. Super helpful, communicative and full of advice. Will not hesitate to use Pembroke in the future.
Thoroughly recommend Paul and the team
My partner Caroline and I recently bought our first home, and we really cannot overstate how helpful and reassuring Pembroke were throughout the whole process. Without Paul and Julie, our contacts at Pembroke, we probably wouldn’t be moving at all. Paul got straight on the phone with us at the start of the process, managed to explain each step in a really informative yet simple way, and was extremely patient with our various ‘first-time buyer’ questions and emails. Paul found some great mortgage deals for us, explained the pros and cons of each element (like the length of our fixed-rate term), and gave sound advice that made us feel comfortable and prepared. We would thoroughly, thoroughly recommend Paul and the team at Pembroke to anybody, especially to first-time homebuyers.
Would highly recommend!
Paul and the whole team at Pembroke were so friendly and helpful throughout the purchase of our first property. Paul was happy to answer all my questions and explain the process which was great as it can be confusing when you are a first time buyer. Would highly recommend! Thank you Pembroke Financial Services!