Shoreham-based Pembroke Financial Services has teamed up with the Ropetackle Arts Centre for a new three-year sponsorship deal…
IFAs are consumers’ most popular and trusted source of financial advice, according to research from the Financial Services Authority (FSA). The FSA’s…
Impressed with the performance of our pensions and ISA
I just wanted to say that I’m really impressed with the performance of our pensions and ISA. In such difficult times it is clear to me that the decisions that the investment committee have made have protected our investments very well.
Top-class customer service
I have been dealing with Paul Grennan and Julie Ward for a mortgage that has not been entirely straightforward. Frankly, I am so impressed by the service I have received, that I felt compelled to drop you a line. I have not been this impressed or this happy with customer service for a long time, and you should know that Paul and Julie are an asset to your business. It was not just the positive result I was happy with, but also the fact that I was called when a promise was made to call me, emailed when a promise was made to email me and kept informed at every single stage. Paul and Julie are friendly and knowledgeable professionals. Top-class customer service has become a rarity in many service industries, so it’s good to know that I chose well, when I chose Pembroke.
A standard high street advisor would not have had the experience to obtain my mortgage
I was recommended Jill by my accountants. Jill’s service was quick and very professional and whilst my situation and property type made finding a supplier difficult a number of lenders were found. Jill continued to work with the lenders and her experience and knowledge of the industry made it possible for me to exchange this week. This would not have been at all possible using the standard high street mortgage advisors.