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Cameron Ellett-Simpson
Client Support
I graduated from the University of Brighton with a 2:1 degree in Accounting and Finance, where I developed a solid foundation in financial principles, financial reporting, investment analysis, taxation, and business finance. My studies also helped strengthen my analytical skills, attention to detail, and understanding of regulated financial environments. I am now keen to build a long-term career within financial services, with a particular interest in financial planning and client-focused advisory work.
Following my degree, I worked in a client-facing role at Mercedes-Benz within a call centre environment. In this position, I was responsible for accurately booking customer appointments, maintaining detailed customer records, and ensuring all service requirements were recorded correctly. This role required a consistently high level of accuracy, as errors could lead to delays, customer dissatisfaction, or escalations. I developed strong organisational skills, the ability to work under pressure, and clear professional communication when dealing with clients and internal teams. I also gained experience handling sensitive information and resolving customer queries in a calm and structured manner.
Outside of work, I regularly train at the gym and practise Muay Thai, which have helped me develop discipline, focus, resilience, and a strong work ethic. Over the past year, I have also taken up drawing as a creative hobby, which has helped improve my patience and attention to detail.
Kath Holloway
A very efficient team always ready to help
Would highly recommend. A very efficient team always ready to help and answer any questions.
Clarissa Varza
Helpful, professional and efficient
Julie was so helpful, professional and efficient and worked very hard to get us the best deal Thank you so much for all your hard work I really appreciate it.
Jordan Mitchell
Fantastic service throughout the process of buying our first home
Fantastic service throughout the process of buying our first home. My partner and I were guided through the process and our circumstances were considered every step of the way. Efficient replies to emails and enquiries with constant updates throughout the process. Paul and Julie a credit to the company who we had personal dealings with throughout, right up to completion.
Bill Dean
Really helpful from the whole team.
Really helpful from the whole team. Options quickly and clearly explained, and they delivered the right product offered which was organised in good time. Thanks to Paul, Julie and Carol for all their work sorting out my equity release.
Timothy Owen
Worth every penny. I will be back next time I need to change mortgage.
Very pleased with Pembroke, Paul in particular was incredibly helpful over a couple of in-person meetings and then numerous emails to select a mortgage and get the application completed. My previous experience of other brokers was not great, they were pushy and tried to sell me overpriced insurance on top. But Pembroke were not like that. I had many questions about various things (interest-only, retirement mortgages, risk etc) and Paul listened to what I was trying to achieve long-term and advised me on what’s feasible and what to avoid for now. He and Julie found us a good deal for our initial remortgage, navigating a bunch of issues with different lender’s requirements. I’m pleased I went with a broker, to guide me through this – worth every penny. I will be back next time I need to change mortgage.
