Carol Mitchell
Carol has worked in financial services for over40 years predominantly in mortgages. She has been a mandated underwriter, a manager and a mortgage adviser. Her career started in a small local building society however following mergers and redundancies she went on to work for both the Halifax and Santander. Her passion is to give excellent customer service by building strong relationships, truly listening and helping her customers make their dreams become a reality- offering support whenever it is needed.
Following redundancy at the end of 2020 she became a team leader on the Census of 2021.This was a fixed term contract and she has now returned to the world of financial services. Prior to joining Pembroke Financial Services she was working at a second charge specialist broker.
The only way to do great work is to love what you do.
– Steve Jobs
Outside of work Carol enjoys socialising, shopping, going on holiday and over-indulging her great niece! She also enjoys walking and has taken part in Walk the Walk half marathon (against breast cancer charity) Cancer Research Race for Life and the Alzheimer’s Memory Walk all twice raising monies for charities which are close to her heart. In December 2019 she dressed up as a Dementia Memory Elf!
- 2022 to Present: Pembroke Financial Services
- 2021 to 2022: CSC Loans and Office of National Statistics
- 2010 to 2020: Santander UK
- 1992 to 2009: Halifax plc
- 1978 to 1991: Sussex County Building Society
Just wanted to drop you a line to thank you for coming around earlier this week. Appreciate the work you have done this year in growing my investment and it was a helpful conversation in every way!
I would also like to take this opportunity to thank you very much for all the clear financial advice you have given not only Sue and I, but my family over many years.
I’d like to take this opportunity to thank you for the personal and professional service which is much appreciated.
Good service, all options explained clearly, good follow up, kept in touch all the way through to the end of the transaction, very aware of how important this was to their client.
Trustworthy, reliable, prompt and totally honest! I will only ever use these guys for my business, they are simply Awesome!